Los centros comerciales, las tiendas minoristas, las experiencias digitales y las estructuras organizativas están siendo reimaginadas. Para comprender este nuevo entorno, SapientRazorfish y Salesforce se han unido para llevar a cabo una investigación pionera que muestra patrones nuevos en la conducta de los...
Published: Sep 18, 2018
Durante los últimos años, ¿cuántas veces ha oído decir lo siguiente a un profesional del comercio minorista... “El cliente debe ser nuestra mayor prioridad en todo lo que hagamos”? Se trata de un objetivo común; aunque muchas marcas han realizado inversiones pensando...
Published: Sep 18, 2018
Sickness is one of the number one causes of pain for both employers and employees.
Especially in winter months, a couple of employees might call in sick.
No matter how big the company is, unexpected absences might affect the business’ productivity and profits in a negative way, and if they become a regular...
Published: Feb 24, 2016
The challenge for businesses is to devise communication policies that will control the escalating cost of doing business abroad, while providing employees with access to essential tools and data that encourage communication and productivity in foreign jurisdictions.
Published: Sep 01, 2015
Poor time management is the bane of many a business. In today’s fast-paced world – a new email lands in your inbox every 10 seconds, the phone doesn’t stop ringing, and your day is filled with multiple meetings – it can be difficult sometimes to focus on the job in hand.
This report will help...
Published: Sep 01, 2015
Take a moment and hark back to the time you’ve had the best ideas of your professional life. Where were you at the time? Taking a walk? Having a discussion with your friend over a pint of beer? Or, better still – in the shower?
The notion that you’re most productive at your job in the office is becoming...
Published: May 11, 2016
The way we work is changing – but not fast enough. In the current challenging climate, most companies and public sector organisations are looking closely at what they do and how they do it.
Now is the time to take steps not only to deal with the impacts of the recent recession, but also to...
Published: Sep 07, 2016
One of the top challenges facing sales as a profession is a lack of standard terminology. Common terms such as “close rate” and “preferred supplier” can have numerous definitions. How you ensure sales process consistency across teams, across divisions, and ultimately against other organisations...
Published: Feb 11, 2016
As a wide variety of information technology services move to online offerings in the Cloud, more and more IT executives are considering whether to shift their enterprise resource planning (ERP) systems there as well.
Running processes and infrastructure from the Cloud can, in the right context, provide greater...
Published: Sep 01, 2015
Effective workforce management starts with in an accurate, efficient and user-friendly method for capturing work hours, pay rates and absences. Those critical details inform you of whether you are overstaffing particular roles, shifts or locations (or the opposite), provide a true gauge of worker performance through productivity...
Published: Feb 09, 2016
When roaming, voice calls and data sessions typically need to be routed back to the domestic ‘home’ network of the subscriber – adding latency and reducing data transfer rates and call quality.
By treating subscribers more like domestic home subscribers, Truphone is able to reduce latency and provide...
Published: Sep 01, 2015
Don't let errors and process inefficiencies rob your organisation of optimal performance and employee engagement.
Download this infographic to read more about:
Organisational performance and efficiency
Employee satisfaction
Risk management and compliance
Published: Feb 09, 2016
As HR professionals play an increasingly important part in carrying out business strategies, the tools they use naturally have to evolve to meet these new requirements.
In this white paper, learn how far workforce management technology has progressed in recent years, and the important role automation is playing in...
Published: Feb 09, 2016
Time is money in all successful organisations and boosting workforce productivity is one of the best ways to make more of the limited resources available.
Demanding more for less is a time-honoured way to raise stress, lower morale and kill productivity. There are more effective ways to unlock optimum employee...
Published: Sep 07, 2016