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Capture Consent: How to protect your business and your Clients

Published by DocuSign

Fraudulent account opening activity can lead to legal issues and reputational damage and regulators have indicated that banks should have structured sales practice risk management programs in place to prevent them. Firms that have failed to institute fraud prevention programs have experienced severe reputational damage, market capitalisation loss, and multimillion pounds fines.

While capturing consent is now a formal regulation, it is recommended by regulators to have a welldocumented capture consent process as part of every bank’s risk management program.

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