Synthetic Identity Theft
There is no question that synthetic identity theft — crime perpetrated by bad actors who use real and fake personal information to craft an authentic-looking...
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Published: Mar 22, 2023
Published: Jan 18, 2023
Can Your ERP Attract and Retain Top Finance Talent?
Learn how Workday can help CFOs drive value by helping their organizations improve decision-making, adapt quickly to change, and attract and retain top...
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Published: Mar 22, 2023
Is Your KYC Process Driving Consumers to the Competition?
Know-your-customer (KYC) processes are a cornerstone of every financial institution’s onboarding process — and for good reason. Since the early...
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Published: Mar 14, 2023
How a Modern Payments Set Up Can Help You Unlock Revenue
Payments in 2022 are much different than they were just a few short years ago. From Boomers to Gen Z, consumers across all demographics are seemingly demanding...
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Published: Jan 30, 2023
PayPal and Fandango reimagine the movie experience through seamless payment solutions
Fandango takes pride in delivering best-in-class user experiences by understanding their customers’ preferences and behaviors. Discover how PayPal...
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Published: Jan 11, 2023
The biggest supply chain challenges – How the EY-Microsoft Alliance can help solve them
Today, supply chain disruptions are everywhere. Inbound, securing raw materials, parts and products can be slow, expensive and unreliable. Outbound, it’s...
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Published: Jan 20, 2023
Reimagine Travel: The Customer Journey
Travel and tourism are back on the move. Demand is significantly increasing for both domestic and leisure travel, and there’s been a strong rebound...
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Published: Dec 22, 2022
Wealth Canyon
Financial institutions including banks, brokerages, and fund managers hold increasingly diverse global investment portfolios. This complexity presents...
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Published: Dec 22, 2022
Legacy integration systems are one of the biggest roadblocks to billing transformation
Despite an uncertain economy, enterprises are investing heavily in digitally transforming their billing processes. Why? In the long term, they can’t...
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Published: Jan 20, 2023
How end-to end omnichannel innovations are taking the fan experience to the next level
The world of ticketing and entertainment is evolving quickly. Restoring customer confidence, reducing operational burden, and maintaining agility can help...
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Published: Nov 10, 2022
The Netflix paradox: How to get your subscription model right in 2022 and beyond
The beginning of the end for flat-rate and tiered-rate subscriptions
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Published: Mar 22, 2023
Capturing Your Share of Financial Services Customers in the Digital Age
A new and significant market demographic is emerging for financial services providers—Gen-Z and younger millennials. Converting these prospects to...
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Published: Jan 11, 2023
The digital imperative in customer services - How technology is transforming customer and employee experience to drive business growth
Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML), the internet of things (IoT) and more —...
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Published: Mar 14, 2023
10 ways to reimagine the customer experience and help drive conversions online
As digital transformation accelerates worldwide, consumers are flocking to the internet for everything from groceries to luxury gym equipment, with 40%...
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