Mobile Recording: A Buyer’s Guide
Recording telephone conversations is nothing new, ensuring recording mobile conservation is...
In the UK, since the ruling in 2009 by the UK finance...
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Published: Apr 04, 2023
Solving customer needs quickly
Uncertainty gets a bad rap.
When times get tough, conventional wisdom says you have to choose between this or that. Lean back or lean in. Hunker down...
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Published: Apr 12, 2022
How to Build Cultural Resilience
How can you build resilience in your organisation to ensure your business thrives for the long haul?
Findings from our recent survey of more than...
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Published: Aug 17, 2022
Finance digitale : quand l'entreprise adopte la technologie de pointe (en anglais)
Le cloisonnement des données et les systèmes traditionnels compliquent la conduite de la transformation stratégique pour les DAF....
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Published: Oct 18, 2022
Tech-enabled Managed Services: A Catalyst for Transformation in Finance
Investing in technology to optimize your finance functions may not be the silver bullet you think. Many technology platforms could offer you the capabilities...
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IDC: Electronic Signatures Accelerate Business
IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford disruption of vital documents. Adopting electronic...
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Published: Mar 23, 2023
5 Reasons organizations are migrating Oracle applications to AWS
Increase efficiency, drive innovation, and deliver new customer experiences
The many challenges of on-premises Oracle ERP applications are becoming...
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Cosas buenas ocurren cuando aúnas nóminas y RR.HH.
Nóminas y RR.HH.: una combinación ganadora
Las nóminas son la esencia de la empresa, ya que motivan y fomentan el compromiso...
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Book of Knowledge sur les Workflows Employés
Dans le monde des affaires, l’événement le plus marquant de l’année dernière a été l’impact...
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Cloud at Your Pace: Linking Business Strategy With Cloud Strategy – een IDC Infobrief
Nadat 2020 voor veel organisaties 'een jaar van versnelde digitale transformatie' was, presenteert Carla Arend, hoofdanalist cloud EMEA van IDC,...
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Neuausrichtung Ihrer Personalstrategie
Bei aller Unzufriedenheit, Chaos und aller Unsicherheit, die durch die Pandemie entstanden sind, hat diese uns auch viele Chancen aufgezeigt. Unternehmen...
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Published: Mar 22, 2023
Is Your KYC Process Driving Consumers to the Competition?
Know-your-customer (KYC) processes are a cornerstone of every financial institution’s onboarding process — and for good reason. Since the early...
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Published: Jul 08, 2022
Der Inner Circle Guide zu Engagement und Befähigung von Agenten
Ihre Mitarbeiter werden Sie nicht um mehr automatisierte Tools, ein leistungsfähiges und personalisiertes Coaching und ein Gefühl der Zielgerichtetheit...
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Best Practices for Selecting an Enterprise Time and Attendance System
Effective workforce management starts with in an accurate, efficient and user-friendly method for capturing work hours, pay rates and absences. Those critical...
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